FAQ

Q How do I order online with this shopping cart?
A

The member log-in page is www.sriganapathysilks.in . There are two methods of selecting products you want to buy. There is a Member or guest. You can browse through the product lists and click "Add to Shopping Cart". When you do this, the system adds one of the items you have selected to your cart. If you want to buy several packages of an individual product, click on the "View Your Cart" button. Place the cursor in the Quantity box for the item you wish to order, and change the number to however many you plan to buy. Then click on the "Update" button to the right of that product entry.
When you are done, there is need to submit your order and pay using Credit card - whatever remains in your basket when the order closes will be considered your order.
You can browse the product lists or printed catalog and make a note of the product ID numbers of the items you want to buy. To enter those items, click 'View Your Cart' and you will find a box at the top of the page where you can add items, one at a time, by entering the product ID and how much or how many items you want to buy and any relevant notes. Then hit the "add this product to the order" button.
To remove a product from your shopping cart, To edit quantities, or remove items, click on "View Your Cart" and make your changes. There is no need to submit your order - whatever remains in your basket when the order closes will be considered your order.
Note: the shopping cart will show a subtotal, but it will not necessarily subtotal everything you have ordered, as items under different categories will not be totaled until that information is updated from the producers.

 

Q Can I change my order?
A

Before check out you can change the order You can view your view cart details and change it.

 

Q How do I pay?
A

You can make payment only thru Credit card but we expect that your Credit Card Payment will be made before you pick up your Items At some sites, you may be able to log into a computer and make a Credit Card payment onsite. Contact the site manager for that info. You will be able to view your finalized invoice online after delivery day. The mailing address is on the invoice.

 

Q Can I change my delivery method once I've chosen it?
A

Contact us at www.sriganapathysilks.in change your delivery method.

 

Q I'm getting an error on a page, what do I do?
A

Please copy and paste the text of the error into an email along with what page it is and send it to www.sriganapathysilks.in. Please also explain what happened before that error occurred. Thank you for your help in keeping this website working smoothly.

 

Q I have a suggestion on how to make this website easier to use.
A

Please send your suggestions to www.sriganapathysilks.in. Thank you for your help in keeping this website working smoothly.

 

Q What if I have questions that are not covered in this list?
A You can contact the appropriate person by looking at this Contact List.

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